During my second pregnancy, our part-time nanny got pregnant. At the time, Ohana was about 2.5 years old. Being a planner, I started thinking ahead about what we would do about childcare for Ohana and the new baby. Ohana was reaching that age of needing more stimulation and interaction outside the home, so it felt like great timing to have her start at a preschool a couple days per week, four hours per day. If things went well with the preschool, we would increase her days when baby was born and we would hire a part-time nanny for the baby.
Fast forward: Romi was born and things were unfolding as planned. Ohana was thriving at her preschool and our current nanny was getting ready to have her baby. About a month before I was scheduled to go back to work, I started poking around for new nanny options. After striking out on a personal reference from my community, I posted a job on a popular online caregiver site.
We interviewed a girl (let’s call her J) who was 24 and had a very earthy and grounded disposition. We called her references and all of them raved about her except one. She and I had a very lengthy conversation where this woman said J needed direction: she was not intuitive about what activities to do with her kids (not a red flag to me). This woman was a talker and went on to say that she thought she moved to our town to “better her life.” I probed on what that meant but she seemed hesitant to say anything more. I probed hard. What do you mean? Was she in trouble? Was she into drugs? Was she a bad girl? Were there rumors? Did something happen? The answer was no to these things, but I got the feeling this woman knew something about J that she didn’t feel was appropriate to talk about. I felt unsettled by that, but truthfully I thought the woman I spoke to was a bit wacky so who knew what the real deal was.
We decided to give J a shot. The plan was to have J shadow me for 3 weeks before I went back to work. I was going to be home 100% the first week then slowly leave the girls alone with her if all seemed well. If I sensed anything off at all, I would know it because she and I would be spending a lot of time together. And I think I have a pretty good sense for these things. We felt good about J and the arrangement.
J started and was terrific. She was sensitive and intuitive with both girls while showing respect and confidence with me. Ohana was really drawn to her and all felt right.
The Monday I went back to work, I got home and Missus Scooter told me that J had some devastating news. A childhood friend was in a terrible accident and was on life support with no possibility of recovering. Her family was deciding when to take her off life support. The circumstances of the accident were really awful. The magnitude of this situation was overwhelming to me, let alone a 24 year old. We felt so bad for J.
When she came to work on Tuesday morning, she looked terrible and we told her to take time off; go see her friend or do whatever she needed to do to take care of herself. She was adamant that she didn’t want to take time off – being with the girls was a good distraction and uplifting. It made sense to us but we kept our eye on her.
Thursday, Missus Scooter and Ohana were leaving for a camping trip and J would be with Romi until I got home from work. When I got home, I immediately noticed something wrong with J. She would not make eye contact and she was talking strangely. She was jumbling her words. I started asking her questions so I could observe her more. I also asked her what we owed her for the week and she took a very long time to figure it out and calculated the figure wrong (I already knew what we owed her). I knew she was under the influence of something, I just didn’t know what.
As I walked to my bedroom to get money to pay her, my heart was beating so fast. My first response was to deny this. But I was very clear she was altered. My second response was to not deal with it head on. This was very uncomfortable. I wanted to handle it later. But as I looked at my 4 month old in my arms, my mama bear reared up and I knew I would not be chickening out.
I came back to the living room and said we needed to talk and she needed to tell me what was going on. J said she was really tired and hadn’t been sleeping. I said no, that was not it. I told her I knew she was under the influence and asked her what she had taken. She attempted to get serious and look me in the eye, but that was a joke. She somberly said she wasn’t under the influence and she would never do that while watching my babies. I said that’s right…you won’t, because these little beings are the most important thing in my life.
At that point, there really wasn’t much more to say. It was an awkward space…she hadn’t told me the truth but there was nothing more I could do to get the real story out of her. I said I’d see her later then I gave her a hug because I wanted to smell her (maybe she smoked some pot?). I didn’t smell anything.
After she left my heart raced even more. I got really upset and angry as the gravity started to sink in. I called Missus Scooter (setting up a tent in the mountains) and told her what happened. She was really angry and immediately said we would be firing her. After talking a bit, we agreed to sit on it over the weekend. We talked a lot over the weekend about what to do and we both thought that another conversation was required.
I sent J a text on Sunday and said there was an unfinished conversation that needed to take place and could she please call us when she was alone and ready to talk. We never received a response to the text or a call. On Monday morning, J never showed up. Missus Scooter tried to call her but her phone went right to voicemail (it was shut off). We discussed the possibility of calling her roommate that afternoon if we still had not heard from her. If something had happened to her, we needed to let the authorities know. What a mess.
A few hours later, I got an email from J’s mother (whom I had never spoken to/emailed). She explained that her daughter suffered from bi-polar disorder and had a history of abusing alcohol. She had been sober for about a year and was trying to better her life by moving to our town, but with the recent passing of her friend, she relapsed. On Saturday, J checked herself into a 90 day rehab. Her mother apologized for the whole situation.
Whoa.
I felt sad. Then angry. Then dejected. Then I second-guessed my judgment (for hiring her). Then I felt sad again.
There were really no lingering strings with J…she was only with us about a month…except for two carseats that we installed in her car. I replied to her mom and told her I was sorry to hear this and that rehab sounded like the best place for J. I inquired about the carseats and asked if they could please be returned or if we could pick them up. I never got a response to my email. We needed to buy two new carseats to give to our new nanny.
We checked our liquor cabinet and found a half a bottle of vodka missing. Another gut punch.
Fast forward 6 weeks (now). We found a new nanny and I have let the whole thing go. I was asked to provide a reference for another girl on the same caregiver website. I was looking at my account and happened to see J’s profile. I clicked on it and the “pictures” section caught my eye. It seemed as though there were new pictures. Could that be or was I just not remembering correctly? Then I noticed “Last Login: Today” on her page.
I don’t know why this caught me off guard but it surely did. I have so many questions. Is she out of rehab? Is she trying to get a job providing childcare? What was going on? The answers to many of my questions are none of my business, and really, I don’t want to know because I don’t want to be involved.
However…it did bring up a question for me that I am seeking input on. Do I have an obligation to parents that may look to hire J? Should I alert the website administrator about the incident and let them handle it according to their policies? Should I write a “review” on J’s page (not with details)? Or should I allow parents to make a call on J on their own?
I am worried about “getting involved” for a few reasons: J knows where we live, knows things about our house and family and I don’t want an enemy. I don’t think she’s the type to retaliate, but truthfully I don’t know J. I also don’t want J’s past or this incident to define her and who am I to decide whether she’s fit to be watching children? Maybe this time she really will be and stay sober.
Then the other part of me kicks in and I think the information should be out there and if it was made known to me, I probably wouldn’t have chosen J as a caregiver and thus would have avoided this whole situation.
So….I am looking for your input. What do you think I should do?
grapefruit / 4235 posts
Well….. I think you need to do something, but with none of the information that you learned secondhand. (mental illness, alcoholism) That’s where you enter potential libel territory IMO. If you used the website I’m assuming you used, they will remove members who acted unsafely – and showing up under the influence of anything is definitely unsafe. So I’d contact the website directly rather than leave a review. At least initially.
wonderful clementine / 24134 posts
Ouch, that is tough. My first reaction is you have to do something. Especially because she could possibly be driving children. However, I can understand the need to do it anonymously.
wonderful clementine / 24134 posts
@dagret: Yes, I think I would contact the web administration and see if you can describe the situation and see how they suggest proceeding.
wonderful kiwi / 23653 posts
Oh man! I am so sorry it was so tough. I am angry for you. I absolutely would let the website admins know so then it’s up to their discretion.
pomelo / 5628 posts
I agree that contacting the site is best. They have an obligation and priority to make sure their caregivers are safe and professional and that takes it off your hands. Also J cannot be surprised about it. But it’s definitely less confrontational than a bad reviews.
pomegranate / 3565 posts
What a horrible situation. I’m not sure the best way to approach it, but I definitely think you need to do something. Do you have a lawyer friend that maybe can provide guidance on the appropriate method for informing the website? If she is caring for children, I just couldn’t let this slide.
blogger / apricot / 367 posts
I’m so sorry you had to go through all this! It sounds so stressful but it seems like you took all the right steps. I agree that contacting the website seems like a safe route to take… and I hope that everything with your new nanny works out well!
grapefruit / 4187 posts
I am so sorry you had to go through this.. what a nightmare! I would definitely contact the website (I still get emails from care.com saying they kicked one of my “providers” out so clearly they monitor this), and I might even leave a review on her page. You don’t have evidence that she was drunk that day so i wouldn’t mention that, but I would say that you never got a chance to fire her because she disappeared suddenly with no explanation and would not respond to your attempts to contact her. If you keep it fact base with emotions out, then I think she would be way less likely to “retaliate”.
wonderful pea / 17279 posts
I agree with @dagret: that you should focus on what you witnessed first hand and contact the site. At the end of the day this is more of a critique on the experience you had with one of the site members and not condemnation of the careprovider’s ability to care for children. Just provide the facts in a feedback based way to the site, or if someone calls you for a recommendation.
cantaloupe / 6669 posts
I would definitely contact the website. I’m so sorry this is happened to you.
pomelo / 5220 posts
Wow that’s heavy. I feel for J but this is not a situation where I would want to sit back and do nothing. It is not libel or slander if what you write or say is true. And if you write or say something that is true, I see no problem with it. This is a person who you strongly suspect stole alcohol from you, drank it while caring for your children, lied about it when confronted and disappeared from her job. She is clearly going through an unstable period and should not be seeking out new employment caring for young children. I would definitely contact the website and express your concerns. I also would want those car seats back – that’s a few hundred dollars!
guest
Please do something. My husband had bipolar and I trust him with our kids, but when he has N issue we handle it immediately. It doesn’t sound like this girl has the ability and resources to do that. I couldn’t leave our kids with my husband at one time and it would’ve killed me if something happened to them.
guest
I’m sorry, he has bipolar, it’s not something that is curable, but it cycles. Every case is very different and very difficult to treat even with proper supports in place.
grape / 89 posts
Please, please, please alert the website admin. As a parent who has used a website like this in the past, it’s really hard when you have to find people online and it’s hard to sift through people. I would definitely hire someone who was in recovery, but not a month or two, or even three after a relapse. My cousin is currently struggling with drug use and it wouldn’t do him any good to get hired in a position with the responsibility of a child, it’s too much pressure, even if he thinks he can handle it. There are jobs other than childcare that would better suit this person with her current situation.
blogger / nectarine / 2043 posts
I agree with others that you should alert the admin. And if you still have their contact information, I’d maybe reach back out to her parents and mention to them what you saw. I’m sorry you’re dealing with all this!
apricot / 317 posts
Please contact the website, at the very least. I don’t think I would necessarily leave a ‘review’, but if you are contacted for a reference, I would definitely disclose that she acted unsafely with your children. Very thankfully, your daughters were unharmed, but the risks to other children she may end up watching make it a worthwhile report.
guest
Think about how you would feel if you found out a child was injured under J’s care in the future. I’m sure you would wish that you had said something. Your experience is very concerning and the website admin should know about it.
guest
Another vote that you should contact the agency/website and if anyone contacts you as a reference, tell them the truth. It doesn’t seem likely that she would use you as a reference, but she clearly used someone else who had reservations. Focus on the things you know from your experience vs from that mom email. She seemed to be under the influence while watching your child; she failed to return to work with no notice; she took your car seats.
What a terrible situation. I’m so relieved for you that everything turned out to be OK for you and your kids!
guest
Yes, please contact the admin! Even without the substance abuse, this is someone who has ostensibly stolen hundreds of dollars from you in the form of the carseat. I would under no circumstances want that person watching my child.
pomegranate / 3225 posts
Oh man. That is awful, what you guys went through. So frightening. Child care is so complicated. You could also post an honest review on the page sharing exactly what happened…. Tough stuff.
persimmon / 1427 posts
Contact the website. There was an incident with a nanny in our neighborhood that was hired from a popular website. The incident caused the nanny to be fired and the parents to contact the website. The website removed the nanny’s profile and contacted all the people that had corresponded with that nanny through the website to alert them of the situation.
guest
I’m going to repeat what others are saying, and say please contact the website. As someone who has had to use sitter websites on multiple occasions in several states, I know how hard it can be to get a good “feel” for someone from a profile and one or two meetings. Even without getting into information you got secondhand, your experience was bad enough that I would hope the admins would remove her profile. I wouldn’t necessarily leave a review, primarily because I would also be concerned about retribution, but also because I would hate to leave a permanent online record of a rock bottom moment in a young person’s life. I would be very clear with anybody calling me for a reference though!
pomegranate / 3045 posts
I would definitely contact the website.
And how do you know it was actually her mother that contacted you? Did you verify the email, etc? It’s possible she’s pulled something like this before, since the other mother seemed to have had a similar situation? Sounds like a very strange situation overall, and I would keep trying to contact them about the car seats. It seems fishy that she is using the website currently, but I’m super cynical about this kind of thing. Ugh. Sorry you’re dealing with it.
blogger / kiwi / 675 posts
Wow this is horrible I’m so sorry his happened to you guys! eeek. I think I would want to contact the website because it truly is a danger to other kids.
guest
Question?? Had it been at least 90 days in between the time j left and when you went back to the site to look? Cause if it was I would probably leave her be to restart her life the best she can. If it hasn’t been that long and you think she is looking for work prematurely than i would just make myself a reference on there for her if that’s possible and if someone contacts you just be honest without a negative tone. Honestly though i really question her ability to be a good caregiver being bipolar. The kinda thing that happen to you is probably gonna happen again at some point to someone with that instability there… unless she is on medication of course.
blogger / cherry / 247 posts
thanks everyone for the feedback. it’s been really helpful for me to process. and it’s very clear that the consensus is to contact the website administrator. going to do that today.
@THEOTHERSTARK: i don’t actually know that it was her mother that contacted me. i didn’t even think to verify the email address, nor would i know how to go about doing that. i sent a total of two emails to the mother’s email address inquiring about the car seats. after no response to both emails, i let it go.
@DEE: yes, it had been about 6 weeks after J left and the time when i went to the site and saw she had logged in. i don’t actually know when the *first* time she logged in was after she supposedly went to rehab. i like the idea of making myself a reference or something on her profile, but honestly this seems touchy to me so i think i will instead go the administrator route